Our goal is to have happy, satisfied customers. Communication is the most  important resource we have to ensure that you are completely satisfied with your pottery purchase. We will be happy to answer any questions you have before, during or after your purchase.

Spring Creek Pottery ships exclusively Fed Ex Ground.

No returns of any kind will be accepted without prior approval from Spring Creek Pottery.

When requested, damaged items must be shipped to Spring Creek Pottery via Fed Ex Ground.  Items must be returned with the original carton, original shipping labels, packing list and packing material, in order to receive a full refund.

When authorized, returned items must be shipped to Spring Creek Pottery via Fed Ex Ground. Items must be returned with the original carton, original shipping labels and packing material.  Items returned for any reason other than damage will be credited the cost of the item ONLY and will incur a 15% restocking fee.

Refunds will be made by business check only.

Vintage Pottery sales are guaranteed to be as described to the best of our ability.  Please ask questions before you buy.

Requests to return Vintage Pottery for any reason other than "transit damage" must be authorized within 48 hours of delivery.

We accept Visa - Mastercard - American Express - PayPal - Personal Check - Money Order.

Personal checks require seven days to clear before shipment will be made; money orders ship immediately.


Bauer 2000 Pottery

A note about Bauer 2000 Pottery:  Bauer 2000 is low fire pottery and this is why the colors are so vibrant. Low firing also makes this pottery susceptible to damage, including: Chipping and Crazing. The Bauer factory washes all of their pottery (at the factory and in their homes) in the dishwasher and uses most pieces in the microwave. HOWEVER, they admit that, over time, wear and tear will appear on the pottery, as would be the case with any dishes. WE SUGGEST hand washing red, orange or burgundy pieces and we DO NOT use ANY of the pieces in the microwave EVER. We have heard from several customers that if the dishes are even slightly touching in the dishwasher they chip. So please be sure if you choose to wash them in the dishwasher they are well-separated.   (Use your browsers BACK button to return to the main page.)

Bauer Pottery

Handmade pottery is not "perfect" pottery.  Slight color variations, glaze runs, bumps and factory flaws are to be expected and are not considered "damage", or grounds for return.  They are in fact what gives "handmade" pottery its charm and makes it different from production pottery.  Vintage items with factory flaws are considered "mint" because the flaw was there at the time of manufacture.